Return & Exchange Policy
At Blkshi:p, we strive to ensure that you are fully satisfied with your purchase. Below is our return and exchange policy to help guide you through the process:
1. Return Policy
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Eligibility for Return:
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Products can be returned within 7 days of delivery.
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Returns are only applicable for domestic orders (within India). International orders are non-returnable.
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To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
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Pickup for Returns:
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Once your return request is approved, we will arrange a pickup within 24-48 hours.
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Refund Process:
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Damaged Products: If the product you received is damaged, you will be eligible for a full refund to your original payment method.
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Other Reasons: For all other return reasons (other than damage), the refund will be processed as a gift card equivalent to the cost of the product.
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2. Exchange Policy
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Eligibility for Exchange:
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Products can be exchanged within 7 days of delivery.
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Exchange requests are applicable only for domestic orders (within India). International orders are non-exchangeable.
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The item must be unused, in the same condition that you received it, and in its original packaging.
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Exchange Process:
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Once your exchange request is approved, we will arrange a pickup of the original item within 24-48 hours.
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We will ship the new item once the original item is picked up and verified.
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3. Additional Information
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Non-Returnable and Non-Exchangeable Items:
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Certain products like personal care items, customized or made-to-order products, and items marked as final sale are not eligible for returns or exchanges.
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Refund Timeline:
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.
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For any further assistance or queries regarding our return and exchange policy, please reach out to us here.
Thank you for shopping with Blkshi:p. We appreciate your understanding and cooperation in making our return and exchange process smooth and efficient.