REFUND POLICY
This Refund & Return Policy outlines the conditions under which Blk Shi:p accepts returns, exchanges, and refunds. By making a purchase on our website, you agree to the terms below.
Eligibility for returns
Returns are accepted only for items that are unused, unworn, and in their original condition with all tags and packaging intact.
We reserve the right to refuse any return that does not meet these conditions.
Certain items may not be eligible for return due to hygiene, limited drops, or final sale status. Such exclusions, if applicable, will be specified at the time of purchase.
Return window
Requests for returns or exchanges must be made within a specified period from the date of delivery. Requests made after this period may not be accepted.
Approval of returns is subject to verification and compliance with this policy.
Refund
Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to the original method of payment within a reasonable timeframe.
Processing times may vary depending on your payment provider.
Shipping charges and any additional fees are non-refundable unless the return is due to an error on our part.
Exchanges
Exchanges are subject to product availability. If the requested item is not available, a refund or store credit may be issued at our discretion.
Exchange requests must meet the same eligibility criteria as returns.
Damaged or incorrect items
If you receive a damaged, defective, or incorrect item, you must contact us within a reasonable time of delivery with supporting proof.
Once verified, we will arrange for a replacement, exchange, or refund as applicable.